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Frequently Asked Questions...

Q. "I’m exhausted. Is signing up going to feel like another chore?"

A. We completely understand - exhaustion is part of the parenting journey, especially when raising neurodivergent children. That’s why signing up is quick (under two minutes), and everything inside The Harbour is designed to be easy to access and genuinely helpful. You’ll find short, practical PDFs, clear advice and a supportive community that won’t overwhelm you or ask you to do more.

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Q. "Honestly, I've tried other communities and left disappointed. Why would this be different?"

A. We understand your hesitation - many of us have felt the same way. The Harbour is different because it was built by parents of neurodivergent children, not just professionals. This isn’t surface-level advice or theory - it’s real-life parenting support from people who get it. We speak honestly about the hard stuff, offer practical tools and create a truly inclusive space where you’re safe just as you are.

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Q. "My life is already expensive enough. Is this genuinely worth spending money on?"

A. Life is already expensive, and we completely respect that - especially when you're parenting neurodivergent children. That’s why The Harbour offers a free 7-day trial with no commitment, giving you full access before spending a penny. Parents often tell us that even a few days inside brings surprising clarity, emotional relief and a deep sense of connection they couldn’t find elsewhere.

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Q.  "I barely have time for myself—will this require lots of my time?"

A. Absolutely not. We know time is scarce - especially for parents of neurodivergent children. That’s why everything inside The Harbour is designed to be flexible and low-pressure. Daily check-ins and insights are short and meaningful, and our fortnightly PDF guides are quick to digest. Monthly workshops and webinars (around an hour long) are always recorded, so you can catch up whenever suits you - during the school run, folding laundry or in those rare quiet moments. You’re free to engage at your own pace, with no expectations.

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Q.  "What if I change my mind? How easy is it to cancel or change membership?"

A. Life with neurodivergent children can be unpredictable - we get that. That’s why The Harbour offers fully flexible membership. You can cancel or change your plan anytime, no questions asked. There’s no contract, no commitment and absolutely no hassle. You’re in control of your support journey, always.

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Q.  "Will this actually reduce my overwhelm or add more stress?"

A. The Harbour was created to reduce your overwhelm - not add to it. Our parenting support is trauma-informed, gentle and made for real-life demands. Resources are bite-sized, practical and easy to use, even on your busiest days. You can take what you need, when you need it, without pressure to keep up or do more.

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Q.  "What makes The Harbour different from other groups?"

A. What makes The Harbour different is that it’s built from real-life parenting experience - not just theory. We offer genuine support for parents of neurodivergent children, with practical tools, inclusive community spaces and emotional honesty at the core. You won’t find generic advice here - just thoughtful, trauma-informed guidance and connection from people who truly get it.

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Q.  "Can I really cancel anytime?"

A. Yes, you can cancel anytime. Flexibility is a core part of The Harbour. There’s no contract, no commitment and no pressure. You can pause, switch or cancel your community access whenever you need to - quickly and easily. You’re always in control of your support.

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Q.  "How is my privacy protected?"

A. Your privacy and safety are fundamental at The Harbour. We've created a confidential, trauma-informed space where parents of neurodivergent children can feel secure and in control. You can use a display name or remain anonymous, manage your own account settings and choose how and when you engage. Our secure systems and strict privacy controls ensure that everything you share stays private.

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Q.  "Is this worth the cost?"

A. Many parents of neurodivergent children say the clarity, confidence and real support they gain from The Harbour far outweigh the cost. You’ll get access to practical tools, expert guidance and a community that truly understands - all designed to reduce overwhelm, not add to it. Try it free for 7 days and decide for yourself.

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Q.  "Who runs The Harbour?"

A. I’m Saira - a qualified teacher and physiotherapist with deep personal and professional experience in parenting neurodivergent children. I created The Harbour to offer the kind of support I once needed myself. Every course, guide and resource is shaped by both lived experience and expert insight, so you feel supported by someone who truly gets it.

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